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F.A.Q

FREQUENTLY ASKED QUESTIONS (FAQ)

We receive questions from our visitors on a very regular basis,

You will find the details of each of the questions we have been asked and for which we have made all the necessary additions. 

Please note: should you require any further information, please do not hesitate to contact us at the contact email address: info@medical-usa.com

What is the delivery time for your product ?

Delivery takes between 5 and 12 working days.

I would like to cancel my order, is this possible ?

Yes, you have a period of 24 hours from the moment your order has been placed. Simply send us an e-mail using the contact page, and we will cancel your order and refund 100% of the total amount paid for the order.

Do you deliver in US and abroad ?

Absolutely, we can deliver in US, Europe and internationally to any country.

My item is damaged, can I get a refund ?

Absolutely, if your item arrives broken/damaged, send it back to us by writing to our contact address. We will then proceed to a full refund of your order. 

How can I contact you ?

By E-mail :info@medical-usa.com

Can I trust you?

Absolutely, we accept payments via our 100% secure system. Payment is possible by Paypal and/or credit card such as Visa, Mastercard.

Should you have any further questions, please do not hesitate to contact us at the following address: info@medical-usa.com We will be happy to answer you as soon as possible.

The entire Medical USA™ team wishes you an excellent shopping experience in our shop.